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The Triple Win Property Management podcast by Second Nature uncovers new ways single-family property managers can create and monetize value for their company while transforming relationships with their investors, residents, and teams. Episodes feature industry professionals, global thought leaders, and the inspiring conversations that move the industry forward. Now you can join thousands of property management leaders who are tuning in and talking about leveling up together.
Episodes
Thursday Jan 11, 2024
Thursday Jan 11, 2024
The Vivid Vision is a concept pioneered by Cameron Herold as a way to connect the vision of the entrepreneur with his or her team, and he breaks down the whole thing down in an interview with Mark Brower of Mark Brower properties on the Triple Win podcast.
Herold and Brower dive deep into how the Vivid Vision can align your employees, improve hiring hit rates, give a sense of purpose to your team, and help with the overall organization of work in your business. The former COO of 1-800-GOT-JUNK? Has immense knowledge to share about the relationships between the visionaries and the doers that make up a company. You won’t want to miss what he has to share.
Ready to talk to an RBP expert in your area? Fill out the form on our website https://www.secondnature.com/request-demo
Questions or thoughts on the topics we covered? Email us at triplewin@secondnature.com
Join our private Facebook group - only for professional property managers at https://facebook.com/groups/triplewinpropertymanagers
Stay up to date on events and resources on our website https://www.secondnature.com/events
Follow the Triple Win Property Management podcast by Second Nature and never miss an episode!
Season 3 Episode 20 features Mark Brower and Cameron Herold
The Triple Win Property Management podcast is produced and distributed by Second Nature
Thursday Dec 14, 2023
Thursday Dec 14, 2023
Are you looking for more out of your annual planning process? Many professional property management companies are in the same boat, but don’t know what questions they should be asking when it comes to improving that process.
In the newest episode of Triple Win Property Management, join industry experts Marc Cunningham and Gwenn Aspen as they dive into how to optimize your annual planning process with questions like
- Who should be involved?
- What questions should you be asking?
- How do you organize your KPIs?
Ready to talk to an RBP expert in your area? Fill out the form on our website https://www.secondnature.com/request-demo
Questions or thoughts on the topics we covered? Email us at triplewin@secondnature.com
Join our private Facebook group - only for professional property managers at https://facebook.com/groups/triplewinpropertymanagers
Stay up to date on events and resources on our website https://www.secondnature.com/events
Follow the Triple Win Property Management podcast by Second Nature and never miss an episode!
Season 3 Episode 19 features Marc Cunningham and Gwenn Aspen
The Triple Win Property Management podcast is produced and distributed by Second Nature
Thursday Nov 30, 2023
Thursday Nov 30, 2023
What is the 20% of what you do that creates 80% of your value?
So much of our time is focused on process and activity, but what is the right process, the right activity to be focused on that creates value and ultimately drives profit? This episode focuses on connecting day-to-day processes, value creation, and bottom-line financial performance to give you a clearer understanding of how you can operationalize profit in your property management business.
This episode originally appeared as part 2 of the Operationalizing Profit Series: Architecting Experience hosted by Daniel Craig of ProfitCoach and features Thad Tarkington, Adam Willis, and Wolfgang Croskey. To learn more about how ProfitCoach can help your PMC identify the key profit drivers in your business, visit https://www.pmprofitcoach.com/
Ready to talk to an RBP expert in your area? Fill out the form on our website https://www.secondnature.com/request-demo
Questions or thoughts on the topics we covered? Email us at triplewin@secondnature.com
Join our private Facebook group - only for professional property managers at https://facebook.com/groups/triplewinpropertymanagers
Stay up to date on events and resources on our website https://www.secondnature.com/events
Follow the Triple Win Property Management podcast by Second Nature and never miss an episode!
Season 3 Episode 18 features Daniel Craig, Thad Tarkington, Adam Willis, and Wolfgang Croskey
The Triple Win Property Management Podcast is produced and distributed by Second Nature
Thursday Nov 09, 2023
Thursday Nov 09, 2023
In this episode, Andrew talks with Thad Tarkington, Founder and CEO of Second Nature, as they explore the concept of junk fees in property management, shedding light on how these charges can impact property managers, residents, and investors. They also discuss some legislation shortcomings and provide valuable insights into the challenges the industry faces.
Level up your property management business with our jam-packed, one-day-only, online conference. Register for TWLX https://www.secondnature.com/events/twlx
Register for the next RBP Workshop: November 9, 2023, 2:00 - 3:00 PM Eastern
Learn everything you need to get started with your Resident Benefits Package.
https://www.secondnature.com/events/rbp-workshop
Ready to talk to an RBP expert in your area? Fill out the form on our website https://www.secondnature.com/request-demo
Questions or thoughts on the topics we covered? Email us at triplewin@secondnature.com
Join our private Facebook group - only for professional property managers at https://facebook.com/groups/triplewinpropertymanagers
Stay up to date on events and resources on our website https://www.secondnature.com/events
Follow the Triple Win Property Management podcast by Second Nature and never miss an episode!
Season 3 Episode 17 features Andrew Smallwood and Thad Tarkington
Tuesday Oct 24, 2023
Tuesday Oct 24, 2023
Warning: This episode is not recommended for those with a weak stomach. The stories in this episode are true and include real horrors encountered by property management professionals.
As a property manager, you never know what you might encounter. In this terrifying episode of the Triple Win PM podcast, we hear true stories that will make you tremble and squirm. Stories so terrifying they may just keep you up at night.
This episode is brought to you by Second Nature and Pest Share. Did you know that On-Demand Pest Control is now part of RBP? Avoid terrifying pest issues with a fully managed RBP by Second Nature.
Check our Facebook page on Thursday to see who is crowned the winner of the TWO best/worst PM horror stories. And share your very own terrifying tales too!
Level up your property management business with our jam-packed, one-day-only, online conference. Register for TWLX https://www.secondnature.com/events/twlx
Register for the next RBP Workshop: November 9, 2023, 2:00 - 3:00 PM Eastern
Learn everything you need to get started with your Resident Benefits Package.
https://www.secondnature.com/events/rbp-workshop
Ready to talk to an RBP expert in your area? Fill out the form on our website https://www.secondnature.com/request-demo
Questions or thoughts on the topics we covered? Email us at triplewin@secondnature.com
Join our private Facebook group - only for professional property managers at https://facebook.com/groups/triplewinpropertymanagers
Stay up to date on events and resources on our website https://www.secondnature.com/events
Follow the Triple Win Property Management podcast by Second Nature and never miss an episode!
Season 3 Episode 16 features Andrew Smallwood and Justin Clements
The Triple Win Property Management Podcast is produced and distributed by Second Nature
Thursday Oct 12, 2023
Thursday Oct 12, 2023
Join industry leaders Jennifer Utz, Lauren Alleman, and Mark Brower as they delve into the art of attracting and keeping your ideal investor clients. This episode is custom-crafted to cater to professional property managers like you who strive to create success for their teams, investors, and residents.
In this episode…
- Uncover the secrets of identifying investor churn and transforming it into lasting retention.
- Explore proven strategies for engagement that have a tangible impact.
- Gain insights into effective approaches for not only attracting but also retaining the investor clients you desire.
Tune in and elevate your property management success.
Headed to Atlanta for NARPM National? Sign up for the VIP Experience https://get.secondnature.com/vip-experience-2023
Ready to talk to an RBP expert in your area? Fill out the form on our website https://www.secondnature.com/request-demo
Questions or thoughts on the topics we covered? Email us at triplewin@secondnature.com
Join our private Facebook group - only for professional property managers at https://facebook.com/groups/triplewinpropertymanagers
Stay up to date on events and resources on our website https://www.secondnature.com/events
Follow the Triple Win Property Management podcast by Second Nature and never miss an episode!
Season 3 Episode 15 features Jennifer Utz, Lauren Alleman, and Mark Brower
The Triple Win Property Management Podcast is produced and distributed by Second Nature
Wednesday Sep 13, 2023
Wednesday Sep 13, 2023
Summer is coming to an end. But the work for property managers is just beginning.
In this episode, Phil Owen (OnSight PROS) and Gwenn Aspen (Anequim) discuss the best ways for property managers to navigate the changing of the seasons. They give real-world examples of how to manage the chaos of summer and tips to improve operations during the slower fall and winter seasons so you’re fully prepared for next year.
Be sure to check out the resources in the Anequim Library that Gwenn referenced https://anequim.net/anequim-library
Ready to attend a live RBP workshop? Join us on Thursday 9/21 at 2 pm Eastern. Register here: https://rbp.secondnature.com/event/rbp-workshop
Ready to talk to an RBP expert in your area? Fill out the form on our website https://rbp.secondnature.com/triplewin
Questions or thoughts on the topics we covered? Email us at triplewin@secondnature.com
Join our private Facebook group - only for professional property managers at https://facebook.com/groups/triplewinpropertymanagers
Subscribe to the Triple Win Newsletter and stay in the know https://rbp.secondnature.com/community#signup
Stay up to date on events and resources on our website https://rbp.secondnature.com/community
Follow the Triple Win Property Management podcast by Second Nature and never miss an episode!
Season 3 Episode 14 features Phil Owen and Gwenn Aspen
The Triple Win Property Management Podcast is produced and distributed by Second Nature
Tuesday Aug 22, 2023
Tuesday Aug 22, 2023
This week on the podcast we’re going deep into Second Nature’s very own Resident Benefits Package.
This workshop recording features a thorough overview of our fully-managed RBP, including feature breakdowns and steps to roll out your own custom-built RBP. We also talked with Rebecca Wallace (Oceans Managing Group) and Zena Smith (Rental Link Property Management) about their experiences rolling out RBP and the lessons learned along the way.
Want to attend a live RBP workshop? Join us on Thursday 8/24 at 2 pm Eastern. Register here: https://rbp.secondnature.com/event/rbp-workshop
Ready to talk to an RBP expert in your area? Fill out the form on our website https://rbp.secondnature.com/triplewin
Questions or thoughts on the topics we covered? Email us at triplewin@secondnature.com
Join our private Facebook group - only for professional property managers at https://facebook.com/groups/triplewinpropertymanagers
Subscribe to the Triple Win Newsletter and stay in the know https://rbp.secondnature.com/community#signup
Be sure to follow the Triple Win Property Management podcast by Second Nature and never miss an episode!
Season 3 Episode 13 features Rebecca Wallace and Zena Smith
The Triple Win Property Management Podcast is produced and distributed by Second Nature
Thursday Aug 10, 2023
Thursday Aug 10, 2023
Are you missing the mark when it comes to resident experience? Think the investment in time and expense just isn’t worth the outcome?
In this episode, Laura talks with Janet Sprissler from Rent805 about her recent Triple Win Award for Leadership in Resident Experience. Janet gets candid about her passion for service and building community. She gives real-world examples of resident experience initiatives she’s implemented and shares strategies for making the greatest impact without breaking the bank.
Attend our live RBP workshop! https://rbp.secondnature.com/event/rbp-workshop
Got questions or thoughts on the topics we covered? Email us at triplewin@secondnature.com
Want to know more about a custom, fully-managed resident benefits package but not sure where to start? Visit https://rbp.secondnature.com/blog/what-is-a-resident-benefits-package
Join our private Facebook group - only for professional property managers at https://facebook.com/groups/triplewinpropertymanagers
Subscribe to the Triple Win Newsletter and stay in the know https://rbp.secondnature.com/community#signup
Stay up to date on events and resources on our website https://rbp.secondnature.com/community
Be sure to follow the Triple Win Property Management podcast by Second Nature and never miss an episode!
Season 3 Episode 12 features Janet Sprissler
The Triple Win Property Management Podcast is produced and distributed by Second Nature
Thursday Jul 27, 2023
Thursday Jul 27, 2023
Lease management is the bedrock of effective property management. As the property management industry continues to evolve, it's crucial to adapt our approaches to lease management.
In this episode, our esteemed moderator Melissa Gillispie (JWB Real Estate) talks to industry-leading panelists, Kristin Leet (One Focus Property Management), and David Galant (Pathway Properties) as they share how leasing excellence plays a pivotal role in meeting the ever-changing needs and expectations of residents and investors. They delve into the strategies they've employed to streamline lease management processes, discuss key performance indicators (KPIs) from their own experiences, and offer practical takeaways that will empower property managers to elevate their lease management practices.
Whether you're a seasoned property manager or just stepping into the industry, tune in to gain valuable knowledge and unlock the secrets to lease management excellence.
Got questions or thoughts on the topics we covered? Email us at triplewin@secondnature.com
Want to know more about a custom, fully-managed resident benefits package but not sure where to start? Visit https://rbp.secondnature.com/blog/what-is-a-resident-benefits-package
Join our private Facebook group - only for professional property managers at https://facebook.com/groups/triplewinpropertymanagers
Subscribe to the Triple Win Newsletter and stay in the know https://rbp.secondnature.com/community#signup
Stay up to date on events and resources on our website https://rbp.secondnature.com/community
Be sure to follow the Triple Win Property Management podcast by Second Nature and never miss an episode!
Season 3 Episode 11 features Melissa Gillispie, Kristin Leet, and David Galant
The Triple Win Property Management Podcast is produced and distributed by Second Nature