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The Triple Win Property Management podcast by Second Nature uncovers new ways single-family property managers can create and monetize value for their company while transforming relationships with their investors, residents, and teams. Episodes feature industry professionals, global thought leaders, and the inspiring conversations that move the industry forward. Now you can join thousands of property management leaders who are tuning in and talking about leveling up together.
Episodes

Thursday Oct 27, 2022
Thursday Oct 27, 2022
The financial responsibilities of professional property managers don’t come with a handbook, but this expert panel comes pretty close.
In this recording from TWLX 22, Daniel Craig of ProfitCoach leads an incredible panel of industry experts, featuring Allison DiSarro of Enterprise Bank & Trust,
Kristin Johnson of HomeVault, and Joe Polverari of PURE Property Management.
Like what you’ve heard and want more content? Sign up for our newsletter https://rbp.secondnature.com/community#signup
Got questions? Email us at triplewin@secondnature.com
To see what other professional property managers are doing in your area, schedule a call at https://rbp.secondnature.com/triplewin
Join our private Facebook group just for professional property managers at https://bit.ly/3jezcLp
Stay up to date on events and resources at https://bit.ly/rbp-home
Follow the Triple Win Property Management podcast by Second Nature and never miss an episode!
Hosted by Daniel Craig
Featuring Allison DiSarro, Kristin Johnson, and Joe Polverari
Produced by Andrew Smallwood, Laura Mac, and Carol Housel
Edited by Isaac Balachandran

Thursday Oct 13, 2022
Thursday Oct 13, 2022
In this recording from TWLX 22, Andrew talks with an incredible expert panel - Mike Catalano, Laura Orr, and Andrew Propst - as they share their insights about the future of professional property management.
Listen as they talk about what trends they’re paying attention to RIGHT NOW, how to make an experience so good that residents don't want to leave, and what other property managers should be paying attention to.
Headed to the NARPM Annual Convention & Trade Show in Las Vegas in October? Register for the #SecondNatureVIP Experience! https://rbp.secondnature.com/vip2022
Like what you’ve heard but want more content? Sign up for our newsletter https://rbp.secondnature.com/community#signup
Got questions? Email us at triplewin@secondnature.com
To see what other professional property managers are doing in your area, schedule a call at https://rbp.secondnature.com/triplewin
Join our private Facebook group just for professional property managers at https://bit.ly/3jezcLp
Stay up to date on events and resources at https://bit.ly/rbp-home
Follow the Triple Win Property Management podcast by Second Nature and never miss an episode!
Hosted by Andrew Smallwood and Laura Mac
Featuring Mike Catalano, Laura Orr, Andrew Propst
Produced by Andrew Smallwood, Laura Mac, and Carol Housel
Edited by Isaac Balachandran

Thursday Sep 22, 2022
Thursday Sep 22, 2022
In the race to differentiate your PMC, don’t try to be the cheapest. Focus on offering the most value.
In this recording from TWLX 22, Andrew talks with Eric Wetherington, Deb Newell, and Phil Vera as they share their first-hand experience and expert advice for creating winning experiences and exponential growth.
Headed to the NARPM Annual Convention & Trade Show in Las Vegas this October? Register for the #SecondNatureVIP Experience! https://rbp.secondnature.com/vip2022
Like what you’ve heard and want more content? Sign up for our newsletter https://rbp.secondnature.com/community#signup
Got questions? Email us at triplewin@secondnature.com
To see what other professional property managers are doing in your area, schedule a call at https://rbp.secondnature.com/triplewin
Join our private Facebook group just for professional property managers at https://bit.ly/3jezcLp
Stay up to date on events and resources at https://bit.ly/rbp-home
Follow the Triple Win Property Management podcast by Second Nature and never miss an episode!
Hosted by Andrew Smallwood and Laura Mac
Featuring Eric Wetherington, Deb Newell, Phil Vera
Produced by Andrew Smallwood, Laura Mac, and Carol Housel
Edited by Isaac Balachandran

Thursday Sep 08, 2022
TWLX 22: Peter Lohmann’s exclusive interview with Dr. Benjamin Hardy
Thursday Sep 08, 2022
Thursday Sep 08, 2022
Have you ever taken time off only to come back with a longer to-do list?
Being a professional Property Manager can often feel like your attention is being pulled in a million different directions. But what if you’re actually just focusing on the wrong things?
In this TWLX 2022 recording, Peter Lohmann (CEO of RL Property Management) interviewed the world’s leading expert on the application of the Future Self science - Dr. Benjamin Hardy, organizational psychologist and author.
Dr. Hardy highlighted several concepts from his books including forcing functions, the 80-20 principle, lesser goals, constraint theory, strategic ignorance, and the 4 fundamental freedoms.
Those in attendance said this discussion was “unbelievably powerful.” We think you’ll feel the same way too. Let us know in the private Facebook group, Triple Win Property Managers!
Headed to the NARPM Annual Convention & Trade Show in Las Vegas this October? Register for the #SecondNatureVIP Experience! https://rbp.secondnature.com/vip2022
Like what you’ve heard but want more content? Sign up for our newsletter https://rbp.secondnature.com/community#signup
Got questions? Email us at triplewin@secondnature.com
To see what other professional property managers are doing in your area, schedule a call at https://rbp.secondnature.com/triplewin
Join our private Facebook group just for professional property managers at https://bit.ly/3jezcLp
Stay up to date on events and resources at https://bit.ly/rbp-home
Follow the Triple Win Property Management podcast by Second Nature and never miss an episode!
Hosted by Andrew Smallwood and Laura Mac
Featuring Dr. Benjamin Hardy, Peter Lohmann
Produced by Andrew Smallwood, Laura Mac, and Carol Housel
Edited by Isaac Balachandran

Thursday Aug 25, 2022
TWLX 22 Bonus Session: The Future of Innovative Revenue Streams and Models
Thursday Aug 25, 2022
Thursday Aug 25, 2022
Management fee compression is a growing problem felt by more and more professional property managers in the industry. But the best of the best aren’t just keeping up with the ever-changing landscape of SFR, they’re defining what the future of PM looks like.
Want to know how they’re not just surviving, but thriving?
In this TWLX bonus session recording, we're talking about the future of innovative revenue streams and models. Listen as Jessica Foster (Business Development Officer at Atrium Property Management), Todd Ortscheid (President & CEO at Revolution Rental Management), Umair Kabani (VP Business Development at Home365), and Thad Tarkington (CEO and Co-founder at Second Nature) share their insights and experience.
Headed to the NARPM Annual Convention & Trade Show in Las Vegas this October? Register for the #SecondNatureVIP Experience! https://rbp.secondnature.com/vip2022
Got questions? Email us at triplewin@secondnature.com
To see what other professional property managers are doing in your area, schedule a call at https://rbp.secondnature.com/triplewin
Join our private Facebook group just for professional property managers at https://bit.ly/3jezcLp
Stay up to date on events and resources at https://bit.ly/rbp-home
Follow the Triple Win Property Management podcast by Second Nature and never miss an episode!
Hosted by Andrew Smallwood and Laura Mac
Featuring Thad Tarkington, Jessica Foster, Todd Ortscheid, Umair Kabani
Produced by Andrew Smallwood, Laura Mac, and Carol Housel
Edited by Isaac Balachandran

Thursday Aug 11, 2022
TWLX 22 Bonus Session: How To Turn Customers into Superfans with Brittany Hodak
Thursday Aug 11, 2022
Thursday Aug 11, 2022
In this TWLX bonus session recording, we're joined by Brittany Hodak, an award-winning entrepreneur, author, and queen of customer experience. She has written hundreds of articles for Forbes, Adweek, Success, and other top publications; she has appeared on programs on NBC, CBS, ABC, and CNN; and she has worked with some of the world’s biggest brands and entertainers, including Walmart, Disney, Katy Perry, and Dolly Parton.
Entrepreneur magazine calls her “the expert at creating loyal fans for your brand.” And she's answering YOUR property management questions!
Like this episode? Wish you could have attended it live? Then mark your calendar for August 23 + 24 for TWLX 2022! Register now! Spots are going fast.
https://rbp.secondnature.com/twlx2022
Got questions? Email us at triplewin@secondnature.com
To see what other professional property managers are doing in your area, schedule a call at https://rbp.secondnature.com/triplewin
Join our private Facebook group just for professional property managers at https://bit.ly/3jezcLp
Stay up to date on events and resources at https://bit.ly/rbp-home
Follow the Triple Win Property Management podcast by Second Nature and never miss an episode!
Hosted by Andrew Smallwood and Laura Mac
Featuring Brittany Hodak
Produced by Andrew Smallwood, Laura Mac, and Carol Housel
Edited by Isaac Balachandran

Thursday Jul 21, 2022
Why You Should Attend TWLX 2022 with Jon Berghoff and Andrew Smallwood
Thursday Jul 21, 2022
Thursday Jul 21, 2022
We invite YOU to build your future in Property Management with the future of Property Management during TWLX!
In this episode, Andrew is joined by Jon Berghoff, founder & CEO of The XCHANGE Approach, as they talk about this can’t-miss LIVE event.
LIVE! August 23 + 24 for TWLX 2022!
Register now! Spots are going fast.
https://rbp.secondnature.com/twlx2022
Learn more about Jon Berghoff and the XCHANGE approach: https://www.xchangeapproach.com
Got questions? Email us at triplewin@secondnature.com
To see what other professional property managers are doing in your area, schedule a call at https://rbp.secondnature.com/triplewin
Join our private Facebook group just for professional property managers at https://bit.ly/3jezcLp
Stay up to date on events and resources at https://bit.ly/rbp-home
Follow the Triple Win Property Management podcast by Second Nature and never miss an episode!
Hosted by Andrew Smallwood and Laura Mac
Featuring Jon Berghoff
Produced by Andrew Smallwood, Laura Mac, and Carol Housel
Edited by Isaac Balachandran

Thursday Jul 14, 2022
Thursday Jul 14, 2022
We hope you enjoy this replay from Not Your Average Investor Show hosted by Pablo Gonzalez and Gregg Cohen.
Subscribe here: https://podcasts.apple.com/us/podcast/not-your-average-investor-show/id1511631649
There's property managers, and there are PROFESSIONAL property managers. The difference between the two is what will make your rental property portfolio perform as it should or make you wish you never owned it.
BUT there are few people that really have a national perspective of what makes professional property managers great across the country.
That's why when we found one, we HAD to have him on the show!
Andrew Smallwood is the VP of Revenue for Second Nature, a company that is championing the resident experience by enabling the best property managers in America to create triple-win situations for their residents, investors, and themselves.
Register for Triple Win Leadership Xchange here: https://rbp.secondnature.com/twlx2022
Got questions? Email us at triplewin@secondnature.com
To see what other professional property managers are doing in your area, schedule a call at https://rbp.secondnature.com/triplewin
Join our private Facebook group just for professional property managers at https://bit.ly/3jezcLp
Stay up to date on events and resources at https://bit.ly/rbp-home
Be sure to follow the Triple Win Property Management podcast by Second Nature and never miss an episode!
Hosted by Pablo Gonzalez and Gregg Cohen
Featuring Andrew Smallwood and Laura Mac
Produced by Andrew Smallwood, Laura Mac, and Carol Housel
Edited by Isaac Balachandran

Thursday Jun 23, 2022
Triple Win LIVE: Innovative “Shared Housing” with Atticus LeBlanc
Thursday Jun 23, 2022
Thursday Jun 23, 2022
Register for TWLX here: https://rbp.secondnature.com/twlx2022
What if a resident’s credit score doesn’t matter nearly as much as you think? What if you could actually increase profit by creating “shared housing”? And what if you were helping to create affordable housing in the process?
In this episode, we’re joined by Atticus Leblanc, the founder of PadSplit. Atticus has been an affordable housing advocate and investor since 2008 when he began acquiring distressed single-family homes in Southwest Atlanta. He founded PadSplit in 2017 based on the concept that shared housing in a single-family setting could provide attractive, accountable, & affordable housing without the need for public subsidy.
Listen as Atticus talks about this innovative new concept in SFR and answers your questions in this Triple Win LIVE recording.
Learn more about PadSplit here: https://www.padsplit.com/
Got questions? Email us at triplewin@secondnature.com
To see what other professional property managers are doing in your area, schedule a call at https://rbp.secondnature.com/triplewin
Join our private Facebook group just for professional property managers at https://bit.ly/3jezcLp
Stay up to date on events and resources at https://bit.ly/rbp-home
Be sure to follow the Triple Win Property Management podcast by Second Nature and never miss an episode!
Hosted by Andrew Smallwood and Laura Mac
Featuring Atticus LeBlanc
Produced by Andrew Smallwood, Laura Mac, and Carol Housel
Edited by Carol Housel and Isaac Balachandran

Thursday Jun 09, 2022
Triple Win LIVE: NRHC 2022 Recap with Andrew Smallwood and Thad Tarkington
Thursday Jun 09, 2022
Thursday Jun 09, 2022
Did you miss out on the NRHC conference? In this episode, Thad and Andrew recap just as the National Rental Home Council (NRHC) conference wraps up. They share insights about what’s going on in the market, critical trends and KPIs, and discuss how to change the narrative about rising home prices. Learn why Thad feels inspired and excited by the SFR industry as they take questions from the audience.
Got questions? Email us at triplewin@secondnature.com
To see what other professional property managers are doing in your area, schedule a call at https://rbp.secondnature.com/triplewin
Join our private Facebook group just for professional property managers at https://bit.ly/3jezcLp
Stay up to date on events and resources at https://bit.ly/rbp-home
Be sure to follow the Triple Win Property Management podcast by Second Nature and never miss an episode!
Hosted by Andrew Smallwood and Laura Mac
Featuring Thad Tarkington
Produced by Andrew Smallwood, Laura Mac, and Carol Housel
Edited by Carol Housel and Isaac Balachandran